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Privacy Policy

TRUSTe PrepaidOnline.com is a licensee of the TRUSTe Privacy Program. The TRUSTe program covers only information that is collected through this Web site, and does not cover any service or products from the site. PrepaidOnline.com ("PrepaidOnline.com" or the "Website") recognizes that our users have legitimate concerns about privacy. The purpose of this privacy policy is to inform you, as a Member of or visitor to PrepaidOnline.com, what kinds of information we may gather from or about you when you visit PrepaidOnline.com, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Please note that this policy applies only to PrepaidOnline.com, and we are not responsible for the policies or content of web sites accessible via links on our site. BY ACCESSING PrepaidOnline.com, YOU ACKNOWLEDGE THAT THIS PRIVACY POLICY IS PART OF OUR TERMS OF USE AGREEMENT AND YOU AGREE TO BE BOUND BY ALL OF ITS TERMS AND CONDITIONS.
1. How Information Is Gathered, Distributed and Used.
This privacy policy, which is part of our Terms of Use Agreement, sets forth our practices regarding the collection and use of "personal information" as well as the choices we offer you regarding the use of this information. "Personal information" is information that personally identifies you, including, for example, your name, address, and email address.

You provide certain personal information to us when you:

a. Register for membership on PrepaidOnline.com
b. Send email messages, submit forms (including survey responses), or send other information to us.
c. Purchase goods and services. We may collect personal information from you at other points on our site that state that personal information is being collected.
In general, our service gathers certain usage information like the numbers and frequency of visitors to PrepaidOnline.com and its various rooms and areas. This data helps us determine how much our customers use parts of the Website, so we can improve our site. To enable certain features available within our site, we will assign to your Internet browser a unique identification number stored in a file on your computer called a "cookie." Cookies by themselves cannot be used to find out the identity of any user. This identification number automatically identifies your browser - but not you - to our computers whenever you interact with our site. Only when you agree to provide information to us directly, such as through membership registration, will we be able to know anything about you other than the random number that our computers assign to your browser. Your web browser allows you to disable the use of cookies; however, disabling the cookie may affect your ability to use certain portions of our site. PrepaidOnline.com also keeps log files of the IP address and browser type of our members and users, as well as any page that is requested by our members or users. The log files do not include any personal information.

In order to receive and utilize certain discounts and services, visitors will need to register with PrepaidOnline.com as a Member. As a prerequisite to becoming a Member, we will ask you to provide us with information about yourself, such as your name, gender, e-mail address, zip code, username and a password. Also, sometimes we may specifically ask for information about your interests. If you order a product or wish us to store your billing and credit card information, we will also need to gather such information from you.

We may also use the information provided to us to let you know of additional products and services about which you might be interested if you have chosen to receive email communications. We may ask you for information about your interests so that you can take advantage of the interactivity of the online medium, but you are not required to provide this information.

Lastly, we reserve the right to use personal information for billing purposes, to anticipate and resolve problems with your service, or to investigate activity that may violate our Terms of Use agreement with you.

Although unlikely, at times we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Prepaidonline.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at unsubscribe@prepaidonline.com to request that we remove this information from our database.
2. Sharing Information

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We use a third party tracking service who sets cookies on our site to track the way visitors navigate through our website. The third party tracking service reports this data to use in aggregate so we can better understand our users and to improve our site. This information is not tied to any individual user.
3. Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter. Information is shared with a co-sponsor on an opt-in basis.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users� personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
4. Member Options and Opt-Out Rights
We offer members choices regarding our use of your personal information. You can change or add certain personal information you supplied to us by going to our member services area. You can opt-out of receiving email messages from us about products and services that may be of interest to you at any time in your my Account area. BE AWARE THAT CHANGES OR ADDITIONS TO YOUR INFORMATION MAY NOT BE PROCESSED IMMEDIATELY, BUT WILL BE PROCESSED AS SOON AS REASONABLY PRACTICABLE. Also, even if you change or add personal information, the previously stored information may still be stored by us or on our behalf (including for archival purposes).

All e-mail's sent by PrepaidOnline.com have a choice/opt-out clause located on the bottom. To indicate that you no longer want to receive e-mail from PrepaidOnline.com, simply click on the link, or respond to the address sent from.

Users may opt-in to receive our newsletter. We request name and e-mail address. Users can unsubscribe at any time by clicking on the provided link or sending a request to unsubscribe@prepaidonline.com
5. Privacy Policy Changes
We reserve the right to change this Privacy Policy by posting changes on this page so that you will always know what information we gather, how we use it and under what circumstances we disclose it to third parties.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
6. Membership Changes/Corrections
Members can review, correct and/or change their personal information gathered by our site by accessing their My Account page on the site.
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the My Account page or by emailing Customer Support at customerservice@prepaidonline.com.
7. Security
We use industry standard security measures to safeguard the confidentiality of your personal information, including firewalls and, for certain information, secure socket layers (SSL). Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our members.
8. Additional Privacy Protections for Children
PrepaidOnline.com strongly believes in the potential of the Internet for children's learning and the value of participating in online communities. We are also sensitive to families' concerns regarding children's personal information and safety. Due to the fact that a credit or debit card must be used to place an order at PrepaidOnline.com, we strongly encourage all customers to be 18 or older.

9. Questions, Comments, or Complaints
Questions regarding this policy should be directed to address, email or phone number listed in section 10. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve your concerns.

10. Contact Information - for privacy related issues please contact:

Privacy Administrator


2609 Canal Street, Suite 210
New Orleans, LA 70119

Effective Date: 4/28/04

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